Returns & Exchanges

At KITSCH, we want you to love your beauty routine, which is why we offer a 90-day window for returns and exchanges on most items. If a product doesn't meet your expectations, our easy online portal ensures a seamless resolution.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and zip code to locate your purchase and select the items you wish to return.

2

Choose Your Resolution

Select whether you would like to exchange your item for a different color or style, receive a store credit, or get a refund to your original payment method.

3

Print & Pack

Download and print your prepaid shipping label, then securely package your items in their original packaging to ensure they arrive safely back at our warehouse.

4

Drop Off & Track

Drop your package at the designated carrier location; once we receive and inspect your return, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing